Empathy and Sympathy

In this second week of class, we were asked to do some tasks which is to search some stakeholders based on the problem. Stakeholders is people who are affected or related to the problem given. In this exercise, me and Jieni were doing the stakeholder which is a student and Melissa were doing the deliveryman.

Persona


Name: Ev

Occupation: Student

Age: 18

Address: 98 Jurong East

Daily life:

I am an 18 years old female student studying at NAFA. This is my second year and I stayed at an apartment at Jurong East with my family. I took a bus to the campus everyday. I often trapped in a traffic jams while on the way to school. And also, waiting for the bus to come is such a long time for me, sometimes it took for about half an hour to one hour. It is a big trouble for me if I come late to the class because it is disturbing my school time and makes me lost some of the lessons. I even try to wake up earlier to avoid the traffic congestions but it is a bit hard for me to do it everyday.

Here is it some research about students getting trapped because of traffic jam which is happens because snow and ice covered the roadway.

".....Traffic gridlock traps motorists

In the Atlanta suburbs, school buses were stuck in traffic for hours. Hundreds of students were stranded at schools waiting for their parents to pick them up.

Commutes that normally take minutes became nightmarish treks that lasted for hours.

CNN affiliate WSB captured dramatic footage of parents reuniting with children after being stuck on a school bus for hours......"

Source: http://wgntv.com/2014/01/29/children-trapped-in-schools-and-on-buses-in-rare-atlanta-snow-storm

Empathising is such an important thing to do to know how if we were put in someone's shoes. Me, as a student also have ever experienced trapped in a traffic jam while going to school. I felt that it is a bit useless to come to school while getting too late. To get an empathy feeling, we have to try and feel it by ourself on how getting late is not a great thing.